30 day return policy

We give you 30 days to consider your purchase (excluding items under $100). You can return any item in its original (“as new”) condition within 30 days of the date of shipment for a refund or exchange.

Contact us first to arrange the return and describe/discuss the problems.

Our return process

Once we receive your return and it has been confirmed we will process your refund within a couple of days. When we receive the item our quality assurance team will inspect the item. Any items that show signs of wear or that have been damaged and/or resized and/or altered by a third party will not be accepted for return.

How to return an item

1. Return Code: Call or email (via our contact page) us on info [at] theinspiredcollection [dot] com or +64 4 889 3008 and we will give a return code.
2. Arranging Return: We will assist you in arranging an insured shipping method.
3. Packaging your return: Include all original packaging material and contents. Ensure that you include your diamond certificate.
4. If you have any questions about our returns policy, please contact us on info [at] theinspiredcollection [dot] com