We understand that buying online can be a little overwhelming, so when you make a direct online purchase with us we give you 30 days to consider your purchase (excluding items under $100).  Should you not be completely happy with your purchase you can contact us within this time to discuss return options.    

Some conditions do apply and all items must be in their original (“as new”) condition to be eligible for return.  For further information, and for further conditions which apply to custom made pieces, please contact us.  

Special conditions apply for custom made pieces. Please contact us if you would like any information on our custom jewellery return policy. 

For any purchases made from our stockists, please contact them directly first to discuss their individual returns policies. 

If you have any questions about our returns policy, please contact us at


Inspired designs are guaranteed against defect in craftsmanship or materials and for normal ‘wear and tear’ for the period of 5 years from the date of purchase. 

Inspired Jewellery Limited reserves the right to assess the extent of 'wear and tear'.

To maintain this warranty please return the item annually for its free clean and check.